Building Bespoke Digital Solutionsfor the Travel Industryto Increase Revenue

CompletePicture work with you to close critical gaps fast and boost your turnover.

I'm a Travel AgencyI'm a Tour OperatorI'm a DMC

Built, delivered, running in under six weeks.

Three independent travel businesses. Three problems they couldn’t solve with off-the-shelf software. Three systems built around how they actually work.

app.coastalescapes.com/dashboard
Coastal Escapes
Mia T.
M

Dashboard

2

Active trips

1

Upcoming

1

Completed

Client locations

AlgarveCosta BravaAmalfiSantoriniEdinburghStockholmParis

Clients

4

Sarah Mitchell

Santorini, Greece · 14 Oct – 21 Oct

Departing in 3 days

James & Lucy Porter

Amalfi Coast, Italy · 22 Oct – 29 Oct

Upcoming

The Nguyens

Algarve, Portugal · 8 Oct – 12 Oct

In progress

David Clarke

Costa Brava, Spain · 28 Sep – 5 Oct

Completed

Santorini, Greece

14 – 21 Oct · Sarah Mitchell · 2 guests

Day 1Arrival
Mon 14 Oct
BA 2403 LHR → JTR, depart 06:40, arrive 12:55
Private transfer to Oia (approx. 25 min)
Check-in Katikies Hotel, junior suite, sea view
Day 3Sunset cruise
Wed 16 Oct
Free morning — breakfast included at hotel
15:30 Catamaran cruise departs Ammoudi Bay
Dinner on board, return approx. 20:30
Day 5Culture & wine
Fri 18 Oct
09:00 Guided tour of Akrotiri archaeological site
12:30 Lunch at Metaxi Mas, Exo Gonia
15:00 Santo Wines tasting (4 wines + platter)
Day 7Departure
Sun 20 Oct
Free morning — late checkout arranged (12:00)
14:00 Transfer to Santorini airport
BA 2404 JTR → LHR, depart 16:15, arrive 18:45
Santorini_Itinerary.pdf
Page 1 of 1
New message
To:sarah@email.com
Your Santorini trip — quick check-in

Hi Sarah,

Just a quick note ahead of your Santorini trip next week! Everything is confirmed — transfers, hotel, and your restaurant bookings. I’ve attached your full itinerary.

Let me know if you need anything before you go.

Best,
Mia

Santorini_Itinerary.pdf

24 KB

Check-in email sent to Sarah

CRM Solution

Travel Agency

Win More Travellers. Keep Them Coming Back.

Developed for a travel agency looking to scale, our AI specialist built in 4 weeks a centralised client data platform, tracking journeys, and automating follow-ups using AI models to win new business.

The outcome

One

source of truth used by all agents

↑ 100%

repeat clients per agent achieved in 3 months

↑ 50%

revenue per agent

app.coastalescapes.com/trips/new
Coastal Escapes
Mia T.
M

Trips

3

Santorini, Greece

Sarah Mitchell · 14 Oct – 21 Oct

In progress

Amalfi Coast, Italy

James & Lucy Porter · 22 Oct – 29 Oct

Upcoming

Algarve, Portugal

The Nguyens · 8 Oct – 12 Oct

Completed

New trip

Client

Sarah Mitchell

Dates

14 – 21 Oct

Party size

2 adults

Trip type

Romantic getaway

Where to?

Select a destination or search

Search destinations...

Santorini

Greece

8 past trips

Amalfi Coast

Italy

5 past trips

Algarve

Portugal

6 past trips

Costa Brava

Spain

3 past trips

Dubrovnik

Croatia

2 past trips

Cinque Terre

Italy

4 past trips

Santorini, Greece

14 – 21 Oct · 2 adults · Romantic getaway

Based on template
Day 1Arrival
Mon 14 Oct
06:40BA 2403 LHR → JTR
13:30Private transfer to Oia
14:00Check-in Katikies Hotel, sea-view suite
19:30Dinner at Ammoudi Fish Tavern
Day 2Explore & relax
Tue 15 Oct
09:00Breakfast at hotel
10:30Guided walk through Oia village
13:00Lunch at Lotza, caldera view
15:00Free afternoon — pool & spa
Day 3Sunset cruise
Wed 16 Oct
MorningFree morning — breakfast included
15:30Catamaran cruise from Ammoudi Bay
19:00Dinner on board, return ~20:30
Day 5Culture & wine
Fri 18 Oct
09:00Guided tour of Akrotiri ruins
12:30Lunch at Metaxi Mas, Exo Gonia
15:00Santo Wines tasting (4 wines + platter)
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Itinerary Builder

Tour Operator

More Itineraries. Less Time. Greater Revenue.

Built for a scaling tour operator, Complete Picture delivered a centralised itinerary builder in just three weeks—empowering teams to produce more journeys suggested by AI and convert more bookings.

The outcome

↓ 80%

time to build an itinerary

↑ 30%

in customer cases

↑ 45%

in sales

in 2 months

coastalescapes.com
Coastal Escapes

Coastal Escapes

Typically replies instantly

Hey! I’m Emma, your Coastal Escapes rep. Where are you dreaming of going?
Somewhere warm with a beach — maybe Greece or southern Spain?
Love both of those! When were you thinking of going?
Mid-October, about a week
Perfect timing — still gorgeous weather. How many of you are travelling?
Two of us
Great! Anything else I should know — dietary needs, accessibility, must-haves?
My partner’s gluten-free, so somewhere with decent food options would be ideal
Noted! I’ll make sure the options I send are GF-friendly. Anything else?
That’s everything!
Brilliant — what’s the best email to send your options to?
sarah@email.com
You’re all set, Sarah! I’ll have some tailored picks in your inbox by tomorrow.
Amazing, thanks Emma! That was so easy.
Type a message...

Customer Chatbot

DMC

Transforming How DMCs Engage, Operate, and Grow.

When a Destination Management Company approached us to streamline enquiries, Complete Picture developed, in 4 weeks, an intelligent customer AI chatbot to qualify opportunities and handle FAQs directly with clients—enhancing efficiency, responsiveness, and growth.

The outcome

↓ 70%

customer queries answered by the team

↑ 30%

in qualified warm leads

↑ 40%

in closed sales

Step 1

Scoping

Initial scoping of the project.

Step 2

Agreement

Project and timeline agreement.

Step 3

Building

Building the solution alongside your team.

Step 4

Delivery

Implementation, testing, and go-live.

Step 5

Maintenance

Ongoing customisation and changes as you grow.

About

Small team.
Full attention.

We started CompletePicture because we kept seeing the same thing: businesses with good people, good instincts, and terrible tools. Teams spending half their week on tasks a well-built system could handle in minutes — because that’s the way they’d always done it. Not because better technology didn’t exist, but because nobody had made it accessible to them.

We’ve sat on both sides of this. We’ve been the team drowning in spreadsheets, and we’ve been the ones building the software.

That’s why we work the way we do — embedded with you, not handing down solutions from a distance.

Let's talk.

If any of this sounds familiar, we should have a conversation. No pitch, no pressure — just a chat about what you're dealing with and whether we can help.